We want to start off by saying thank you to our amazing customers! Their feedback helps us on our mission to provide the highest level of service to all hardware, software, and programming opportunities. This spring, we sent out a Satisfaction Survey; we have taken these results and wanted to present the highlights to you in a short post. We cannot wait for another year with the incredible partnerships we have already forged and the new relationships on the horizon!
A year in review:
How would you rate your satisfaction with Arbor Solutions?
The overall result from this question was an astounding 9.3/10!
At the end of the day, this is the most important question we can ask our customers. We also provided a comment section and wanted to take the opportunity to highlight some of our favorite comments:
- “Great team members always ready to help!”
- “We’re very happy with David and George, they do a great job.”
- “Very responsive and always have confidence in the services provided.”
- “We have had no issues with our service. Russ is easy to work with and is very timely.”
The other question that was important for us to gauge was how our customers utilize Arbor Solutions for their needs. Here were the results!
For those who answered “other”, these were their answers:
“Mark and John assist us with all IT functions”, “IBMi development”, “Programming”, “AS400 at 62-B District Court”, & “Russ puts us in touch with experts when we need them”.
With a wide variety of services available to create effective IT solutions for our clients, we wanted to see what options were most used – and also ensure that our clients were aware of the full suite of options available to deliver additional value to their business!
Thank you again to all our amazing customers, and we look forward to continuing to deliver on providing this high level of service through 2024 and long after!
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