Today, organizations must achieve their goals within a fierce and unforgiving economic environment. While fighting to sustain profitability, they must be responsive both to their customers, who demand higher levels of service, and to shareholders and regulators, who demand greater transparency — and have no tolerance for unmanaged risk.
The current environment is substantially more volatile, less certain and more complex than in years past. More than ever before, events, threats and opportunities converge and influence each other to create entirely unique situations. The stability of former “normal” periods seems to have vanished. The “new normal” is characterized by dramatic, disruptive and swift change. No organization has been unaffected. Continue reading the IBM Whitepaper