With Super Bowl LI behind us, it is time for a forecasting post-mortem. It was a historic game for the Patriots. They now have the distinction of being the only team to play in 9 Super Bowls, the only team to win in overtime and the only team to make such a big comeback in…
Predicting Super Bowl LI: 7 Examples of Story Telling Visualizations + the Prediction (Part 3 of 4)
Super Bowl LI is just two days away. It’s time to make a prediction. This is the third article in the series. There is a prediction in this article and it’s close to the bottom if you want to rush down there to see what it is. In my first article “Predicting Super Bowl LI:…
Predicting Super Bowl LI: 5 Rules for Dashboard Visualizations (Part 2)
With Super Bowl LI just a few days away, this article will expand on the Visualization lessons from my previous article, “Predicting Super Bowl LI: 4 Quick Lessons in Data Visualization (Part 1)“, to include my 5 rules for building dashboard visualization. Our ultimate objective is to use visualizations to help us predict the results…
IBM Predictive Customer Intelligence
IBM Predictive Customer Intelligence Overview Today’s customers are well-informed and empowered by information. To serve these empowered customers, your business must — now more than ever — put them at the center of everything you do. The ability to attract, retain and satisfy them now and into the future requires providing the right experience at…
IBM Predictive Customer Intelligence: Providing the Total Customer Experience
Video Transcription What if you could provide a consistent and profitable experience across all channels? Marketing outreach, sales, and customer service, and across all touch points. Whether it’s online, through a call center, mobile apps, social media, or in a store. Now you can with IBM Predictive Customer Intelligence. This powerful analytic solution can greatly…