For 25 years IBM has been supporting the All England Lawn Tennis Club and The Championships in its mission to be the premiere tennis tournament in the world. We do that by continuously innovating, by not being afraid to demonstrate how technology can add to the fan experience while never detracting from it. Video Transcription…
IBM Predictive Customer Intelligence
IBM Predictive Customer Intelligence Overview Today’s customers are well-informed and empowered by information. To serve these empowered customers, your business must — now more than ever — put them at the center of everything you do. The ability to attract, retain and satisfy them now and into the future requires providing the right experience at…
IBM Predictive Customer Intelligence: Providing the Total Customer Experience
Video Transcription What if you could provide a consistent and profitable experience across all channels? Marketing outreach, sales, and customer service, and across all touch points. Whether it’s online, through a call center, mobile apps, social media, or in a store. Now you can with IBM Predictive Customer Intelligence. This powerful analytic solution can greatly…